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The Learning Net > Terms & Conditions

Terms & Conditions

Welcome to The Learning Net! By accessing and using our websites www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (collectively, the “Website”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our Website.

1. About Us

 We provide online tutoring services, homeschooling support, and educational resources.
The Learning Net is the trading name of Noor 367 Ltd (“we,” “our,” or “us”).

2. Use of Our Website

By using our Website, you agree that:

  • You are at least 18 years old or have parental/guardian consent if under 18.
  • You will use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
  • You will not attempt to hack, disrupt, or misuse our Website in any way.

3. Registration & Account Security

To access certain services, you may need to create an account. You agree to:

  • Provide accurate and up-to-date information during registration.
  • Keep your login credentials confidential and not share them with anyone.
  • Notify us immediately if you suspect any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate our Terms.

4. Payments & Refunds

  • All payments for tutoring services must be made in advance through our approved payment methods.
  • If you wish to cancel a session, [Insert Cancellation Policy – e.g., 24-hour notice required].
  • Refunds will only be issued in accordance with our Refund Policy (see [insert link]).

5. Intellectual Property

All content on our Website, including text, images, videos, course materials, and branding, is owned by or licensed to Noor 367 Ltd. You may not:

  • Copy, distribute, or modify any content without prior written permission.
  • Use our materials for commercial purposes without authorization.

6. Limitation of Liability

While we strive to provide high-quality educational services, we do not guarantee specific academic results. We shall not be held responsible for:

  • Any loss of data, interruption of service, or technical issues.
  • The actions or conduct of third-party tutors or service providers.
  • Any decisions made based on the information provided on our Website.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy ([insert link]) to understand how we collect, use, and protect your personal data.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of the Website after updates constitutes acceptance of the new Terms.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@thelearningnet.org

Copyright Notice

© The Learning Net. All rights reserved.

The content, design, text, graphics, images, videos, logos, and all other materials on www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (collectively, the “Website”) are the property of Noor 367 Ltd, trading as The Learning Net, or are used with permission from third-party licensors.

Restrictions on Use

Unless explicitly authorized in writing by The Learning Net, you may NOT:

  • Copy, reproduce, distribute, modify, or create derivative works based on our content.
  • Use any of our materials for commercial purposes.
  • Publish or display our content on other websites or platforms without proper attribution.

Fair Use & Educational Purposes

You may use our content for personal, non-commercial educational purposes, provided you:

  • Do not alter or misrepresent the material.
  • Credit The Learning Net as the original source.
  • Do not share or distribute content for profit.

Reporting Copyright Infringement

If you believe that any content on our Website infringes your copyright, please contact us at:

Email: info@thelearningnet.org

Disclaimer

The information provided on www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (collectively, the “Website”) is for general informational and educational purposes only. By using this Website, you acknowledge and agree to the terms outlined in this Disclaimer.

1. Educational Purpose Only

The Learning Net provides online tutoring, homeschooling support, and educational resources. However, we do not guarantee specific academic results or exam success. The effectiveness of tutoring varies based on individual effort, participation, and external factors.

2. No Professional Advice

The content on our Website, including articles, resources, and tutoring sessions, does not constitute professional legal, financial, medical, or psychological advice. If you require such assistance, please seek advice from a qualified professional.

3. Accuracy & Updates

We strive to provide accurate and up-to-date information, but we do not guarantee that all content is error-free, complete, or current. We reserve the right to modify or update content at any time without prior notice.

4. Third-Party Links & Services

Our Website may contain links to third-party websites or services. These are provided for convenience and do not imply endorsement. We are not responsible for the content, privacy policies, or practices of third-party sites.

5. Limitation of Liability

To the fullest extent permitted by law, The Learning Net and its affiliates, directors, employees, or tutors shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use of our Website or services.
  • Loss of data, technical failures, or system downtime.
  • The actions, omissions, or misconduct of independent tutors or third-party providers.

6. User Responsibility

By using our services, you acknowledge that:

  • You are responsible for verifying the information provided.
  • Your academic success depends on your effort and participation.
  • You use our services and Website at your own risk.

7. Changes to This Disclaimer

We may update this Disclaimer at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the revised terms.

8. Contact Us

If you have any questions about this Disclaimer, please contact us:

Email: info@thelearningnet.org

Cookies Policy

This Cookies Policy explains how The Learning Net (“we,” “our,” or “us”) uses cookies and similar technologies on www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (collectively, the “Website”).

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help improve user experience by remembering preferences, enabling website functionality, and gathering analytical data.

2. Types of Cookies We Use

We use the following types of cookies:

a) Essential Cookies (Strictly Necessary)

These cookies are required for the Website to function and cannot be switched off. They include:

  • Session cookies (to maintain your login)
  • Security cookies (to protect against fraud)

Legal Basis: Legitimate interest – necessary for service operation.

b) Performance & Analytics Cookies

These cookies collect anonymous data on how visitors use our Website (e.g., pages visited, time spent). We use tools like Google Analytics to improve our services.

Legal Basis: Consent – you can opt in or out.

c) Functionality Cookies

These cookies remember your preferences (e.g., language settings, login details) to enhance your experience.

Legal Basis: Consent – can be disabled in settings.

d) Advertising & Third-Party Cookies

We may use cookies to deliver relevant ads through third-party platforms (e.g., Google Ads, Facebook Pixel). These cookies track browsing activity across websites.

Legal Basis: Consent – you must opt in before they are stored.

3. How We Obtain Your Consent

When you first visit our Website, a cookie banner will appear asking for your consent. You can:
✅ Accept all cookies
⚙️ Manage your preferences
❌ Reject non-essential cookies

4. How to Manage or Disable Cookies

You can manage cookies through your browser settings:

Blocking essential cookies may affect site functionality.

5. Third-Party Cookies & External Services

We use third-party services, including:

  • Google Analytics (for tracking website traffic)
  • Facebook Pixel (for targeted advertising)
  • Stripe/PayPal (for payment processing)

These third parties may process data outside the UK & EEA, but we ensure compliance with UK GDPR.

6. Changes to This Policy

We may update this Cookies Policy at any time. Changes will be posted on this page, and you will be notified if required.

7. Contact Us

For questions about our use of cookies, contact:

Email: info@thelearningnet.org

Terms of Services

Welcome to The Learning Net. These Terms of Service (“Terms”) govern your use of www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (collectively, the “Website”). By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our Website.

1. About Us

The Learning Net is the trading name of Noor 367 Ltd, a company registered in England and Wales under company number  12495289

2. Our Services

The Learning Net provides online tutoring, homeschooling support, and educational resources for students from Key Stage 2 to iGCSE. We connect learners with experienced tutors through virtual learning sessions.

3. Eligibility

To use our services, you must:
✅ Be at least 16 years old, or have parental/guardian consent if under 16.
✅ Provide accurate account information.
✅ Use the Website for educational purposes only.

We reserve the right to refuse service to anyone for violating these Terms.

4. Accounts & Security

  • You must keep login details confidential.
  • You are responsible for all activity under your account.
  • If you suspect unauthorised access, contact us immediately.

5. Payment & Refund Policy

a) Fees & Payments

  • Fees for tutoring sessions are clearly stated on the Website.
  • Payments are processed via Stripe, PayPal, or bank transfer.
  • Full payment must be made before booking confirmation.

b) Cancellations & Refunds

  • You may cancel a booked session with at least 24 hours’ notice for a full refund.
  • Cancellations within less than 24 hours are non-refundable.
  • If a tutor cancels, you will receive a full refund or reschedule.

6. Tutor Responsibilities

  • Tutors are independent contractors, not employees of The Learning Net.
  • We conduct background checks, but we do not guarantee specific results from tutoring.

7. Student Responsibilities

  • Students must attend sessions on time and engage respectfully.
  • Any disruptive behaviour may result in suspension or termination of services.

8. Intellectual Property

  • All content, courses, and materials on our Website are owned by Noor 367 Ltd or licensed from third parties.
  • You may not copy, distribute, or sell our content without permission.

9. Prohibited Activities

You must not:
❌ Share offensive, abusive, or illegal content.
❌ Attempt to hack, disrupt, or exploit our Website.
❌ Impersonate others or misrepresent your identity.

Breaching these rules may result in account termination without refund.

10. Limitation of Liability

  • We strive to provide accurate and high-quality educational services.
  • However, we do not guarantee exam results or specific academic performance.
  • To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from our services.

11. Data Protection & Privacy

Your personal data is handled per our Privacy Policy in compliance with UK GDPR. By using our services, you agree to our data collection and processing practices.

12. Third-Party Links & External Websites

We may link to third-party sites (e.g., exam boards, educational resources). We do not control or endorse external content and are not responsible for their policies.

13. Termination & Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, including:

  • Non-payment of fees
  • Inappropriate behaviour
  • Breach of intellectual property rights

14. Changes to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the new Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by English law. Disputes will be resolved through negotiation or mediation before legal action.

16. Contact Us

For questions about these Terms, contact:

Email: info@thelearningnet.org

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help improve user experience by remembering preferences, enabling website functionality, and gathering analytical data.

2. Types of Cookies We Use

We use the following types of cookies:

a) Essential Cookies (Strictly Necessary)

These cookies are required for the Website to function and cannot be switched off. They include:

  • Session cookies (to maintain your login)
  • Security cookies (to protect against fraud)

Legal Basis: Legitimate interest – necessary for service operation.

b) Performance & Analytics Cookies

These cookies collect anonymous data on how visitors use our Website (e.g., pages visited, time spent). We use tools like Google Analytics to improve our services.

Legal Basis: Consent – you can opt in or out.

c) Functionality Cookies

These cookies remember your preferences (e.g., language settings, login details) to enhance your experience.

Legal Basis: Consent – can be disabled in settings.

d) Advertising & Third-Party Cookies

We may use cookies to deliver relevant ads through third-party platforms (e.g., Google Ads, Facebook Pixel). These cookies track browsing activity across websites.

Legal Basis: Consent – you must opt in before they are stored.

3. How We Obtain Your Consent

When you first visit our Website, a cookie banner will appear asking for your consent. You can:
✅ Accept all cookies
⚙️ Manage your preferences
❌ Reject non-essential cookies

4. How to Manage or Disable Cookies

You can manage cookies through your browser settings:

Blocking essential cookies may affect site functionality.

5. Third-Party Cookies & External Services

We use third-party services, including:

  • Google Analytics (for tracking website traffic)
  • Facebook Pixel (for targeted advertising)
  • Stripe/PayPal (for payment processing)

These third parties may process data outside the UK & EEA, but we ensure compliance with UK GDPR.

6. Changes to This Policy

We may update this Cookies Policy at any time. Changes will be posted on this page, and you will be notified if required.

7. Contact Us

For questions about our use of cookies, contact:

Email: info@thelearningnet.org

Data Protection Policy

1. Introduction

The Learning Net (trading under Noor 367 Ltd) is committed to protecting the privacy and security of personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect personal information when you use www.thelearningnet.org, www.thelearningnet.uk, and www.thelearningnet.co.uk (the “Website”).

2. Who We Are

Company Name: Noor 367 Ltd
Trading Name: The Learning Net
Email: info@thelearningnet.org

3. What Personal Data We Collect

We may collect the following types of personal data:

a) Students & Parents

Name, age, and contact details (email, phone number)
Parent/guardian details (if under 16)
Payment details (processed securely via third parties)
Learning history, progress reports, and session recordings
Communication with tutors (via chat, email, or calls)

b) Tutors & Staff

Name, qualifications, and employment history
Enhanced DBS checks (for safeguarding compliance)
Bank details for payment processing

c) Website Users

IP address, device/browser information (for analytics)
Cookies and tracking data (as per our Cookies Policy)

4. How We Use Personal Data

We process personal data for the following purposes:

To provide tutoring services (scheduling, lesson delivery, progress tracking)
To process payments securely
To comply with safeguarding laws (including child protection obligations)
To improve our Website and services (using analytics and user feedback)
To send service-related communications (session reminders, updates)

Legal Basis for Processing

We rely on the following lawful bases for processing personal data:
Contractual Obligation – To provide tutoring services.
Legitimate Interests – To improve our platform and services.
Legal Compliance – For safeguarding, tax, and accounting purposes.
Consent – For marketing communications and optional cookies.

5. How We Store & Protect Personal Data

We implement strict security measures to protect data from unauthorised access, misuse, or breaches. These include:
Encryption – All personal data is encrypted during transmission and storage.
Secure Servers – Data is stored in the UK/EU on GDPR-compliant servers.
Access Control – Only authorised staff can access sensitive data.

Data Retention

  • Student records: retained for 3 years after last service use.
  • Tutor records: retained for 6 years after termination.
  • Payment data: not stored by us (handled by secure payment processors).
  • Communications: deleted after 12 months, unless required for legal purposes.

6. Sharing Personal Data

We never sell or rent personal data. We may share information with:
Tutors – To deliver lessons and provide feedback.
Payment providers – (e.g., Stripe, PayPal) for secure transactions.
Regulatory authorities – If legally required for safeguarding or fraud prevention.

7. Your Rights Under UK GDPR

You have the right to:
Access – Request a copy of your data.
Rectify – Correct inaccurate or incomplete information.
Erase – Request deletion of your data (“right to be forgotten”).
Restrict Processing – Limit how we use your data.
Object – Stop us from processing your data for marketing.
Withdraw Consent – If processing is based on consent.

To exercise your rights, email us at info@thelearningnet.org. We will respond within one month.

8. Children’s Data & Safeguarding

For students under 16, parental or guardian consent is required for data collection. We follow strict child protection policies in line with UK safeguarding laws.

9. International Data Transfers

We store data within the UK & EEA. If we transfer data outside these areas, we ensure:
Compliance with UK GDPR.
Use of standard contractual clauses for data protection.

10. Changes to This Policy

We may update this policy if legal requirements change. Updates will be posted on this page, and significant changes will be communicated via email.

11. Contact Us

For any questions or to exercise your rights, contact:

Email: info@thelearningnet.org

If you believe we have not handled your data properly, you can complain to the UK Information Commissioner’s Office (ICO) via www.ico.org.uk.