1. Introduction
The Learning Net, trading under Noor 367 Ltd, is committed to protecting personal data in line with the UK General Data Protection Regulation and Data Protection Act 2018 across www.thelearningnet.org, www.thelearningnet.uk and www.thelearningnet.co.uk.
2. Who we are
Company: Noor 367 Ltd
Trading name: The Learning Net
Email: info@thelearningnet.org
3. Personal data we collect
Students and parents
- Name, age and contact details
- Parent or guardian details for under-16s
- Payment details processed by third parties
- Learning history, progress reports and session recordings
- Communications with tutors
Tutors and staff
- Name, qualifications and employment history
- Enhanced DBS checks
- Bank details for payment processing
Website users
- IP address and device or browser information
- Cookies and tracking data described in our Cookies Policy
4. How we use data
- Deliver tutoring, scheduling, progress tracking and service communications
- Process payments securely
- Meet safeguarding and child-protection obligations
- Improve the website and services
- Send reminders and updates
Lawful bases
We rely on contractual obligation, legitimate interests, legal compliance and consent according to the processing purpose.
5. Storage, security and retention
Safeguards include encryption, secure UK/EU servers and access controls. Student records are described as retained for three years after last use, tutor records for six years after termination, communications for 12 months unless legally required, and payment data is handled by payment processors rather than stored by us.
6. Sharing personal data
We do not sell or rent personal data. Information may be shared with tutors for lesson delivery, payment providers such as Stripe or PayPal, and authorities where legally required for safeguarding or fraud prevention.
7. Your UK GDPR rights
- Access your data
- Correct inaccurate information
- Request erasure
- Restrict processing
- Object to marketing processing
- Withdraw consent where consent is the basis
8. Children’s data and safeguarding
Parental or guardian consent is required for students under 16. Child-protection procedures are followed in line with UK safeguarding requirements.
9. International transfers
Data is described as stored within the UK and EEA. Where transfers go elsewhere, UK GDPR safeguards and standard contractual clauses are used.
10. Changes
Updates may be posted when legal requirements change, with significant changes communicated by email where appropriate.
11. Contact and complaints
Email info@thelearningnet.org to exercise your rights. We aim to respond within one month. Concerns may also be raised with the UK Information Commissioner’s Office.