Legal information

Terms of Services

The service rules for students, parents, tutors and website users.

1. About us

The Learning Net is the trading name of Noor 367 Ltd, a company registered in England and Wales under company number 12495289.

2. Our services

We provide online tutoring, homeschooling support and educational resources from Key Stage 2 to IGCSE and A-Level, delivered through virtual learning sessions.

3. Eligibility

  • Users must be at least 16 or have parental or guardian consent
  • Account information must be accurate
  • The website must be used for educational purposes only

4. Accounts and security

  • Keep login details confidential
  • You are responsible for activity under your account
  • Report suspected unauthorised access immediately

5. Payment and refunds

Fees and payments

Fees are confirmed before payment. Payment through an approved method must be completed before booking confirmation.

Cancellations and refunds

A booked session may be cancelled with at least 24 hours’ notice for a full refund. Cancellations with less notice are non-refundable. If a tutor cancels, the lesson will be refunded or rescheduled.

6. Tutor responsibilities

Tutors are independent contractors rather than employees. Background checks are conducted, but specific tutoring results are not guaranteed.

7. Student responsibilities

Students must arrive on time and behave respectfully. Disruptive behaviour may result in suspension or termination.

8. Intellectual property

Courses, content and materials are owned by Noor 367 Ltd or licensed from third parties and may not be copied, distributed or sold without permission.

9. Prohibited activities

  • Sharing offensive, abusive or illegal content
  • Attempting to hack, disrupt or exploit the website
  • Impersonating another person or misrepresenting identity

10. Limitation of liability

We do not guarantee exam results or academic performance and are not liable for indirect, incidental or consequential losses to the fullest extent permitted by law.

11. Data protection

Personal data is handled under our Privacy Policy and UK GDPR responsibilities.

12. Third-party websites

Third-party links are governed by their own policies and are not controlled or endorsed by The Learning Net.

13. Suspension or termination

Accounts may be suspended or terminated for non-payment, inappropriate behaviour or intellectual-property breaches.

14. Changes

Continued use after terms are updated constitutes acceptance.

15. Governing law and disputes

English law applies. Disputes should be addressed through negotiation or mediation before legal action.

16. Contact

Email info@thelearningnet.org.

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